Solo School and Tactile Design Co operate from the traditional unceded territory of the Cayuse, Umatilla, Walla Walla, and S’ólh Téméxw (Stó:lō) peoples, who continue to live on and love this land today.

We are proudly Canadian, neurodivergent, queer, and woman-owned. We are on a mission to create income equality, digital independence, and accessible entrepreneurship.

At Solo School, we believe in creating a world where every person can build a successful, sustainable business that honors their unique brain wiring and lived experience. Our commitment to equity isn't just something we say—it's woven into every aspect of how we operate, teach, and support our community.

Our Core Values in Action

Autonomy

We recognize that each person knows themselves best. We honor your right to self-determine and self-identify. We believe in creating systems that work with your unique needs rather than forcing conformity to neurotypical standards. Your autonomy is sacred, and we design our programs to enhance rather than restrict your freedom.

Connection

We believe in the power of community built on mutual respect and understanding. We create spaces where differences are celebrated, not merely tolerated. Through connection, we amplify marginalized voices and ensure everyone feels seen, heard, and valued. Together, we dismantle systems that isolate and separate us.

Action

We know that commitments without action are empty promises. We actively implement accessibility in everything we do. We continually educate ourselves, make necessary changes, and hold ourselves accountable. When we make mistakes, we acknowledge them, learn from them, and do better.

Diversity

We celebrate the full spectrum of human experience across neurodiversity, race, ethnicity, gender identity, sexual orientation, disability, age, religion, and socioeconomic background. We reject "one-size-fits-all" approaches and actively work to dismantle systems that enforce harmful norms and expectations.

Radical Support

We meet each person where they are with unconditional positive regard. We believe everyone is doing their best with the resources they have. We create flexible, adaptable systems that accommodate diverse needs, and we make adjustments without judgment or qualification.

Our Accessibility Commitments

Communication Access

  • We provide multiple communication options (email, text, video calls, phone calls)
  • These options are clearly stated in all client-facing materials
  • Our team is trained to accommodate and respect your preferred communication method

Transparency and Predictability

  • We send detailed "what-to-expect" information before every interaction
  • We clearly outline timing, processes, and any preparation needed
  • You'll never be caught off-guard or forced to process new information without adequate time

Clear Response Expectations

  • We explicitly state when you can expect responses from us
  • Our response timeframes are visible in all client-facing materials
  • We respect your time and planning needs by maintaining consistent communication patterns

Accommodation Process

  • We have a simple, straightforward way for you to request adjustments
  • Our accommodation policy considers both your needs and intersectional factors
  • We continuously evaluate our practices to ensure sustainable support for diverse needs

Documentation and Follow-up

  • We provide written notes or summaries after all key interactions
  • These summaries include action items, decisions, and next steps
  • We ensure nothing falls through the cracks due to memory or executive functioning challenges

Our Ongoing Commitment

We acknowledge that creating true equity is an ongoing process, not a destination. We commit to:

  • Listening to and centering historically marginalized voices
  • Regularly auditing our practices for unintentional barriers
  • Providing financial accessibility through scholarship programs
  • Creating content that represents diverse experiences
  • Hiring team members from diverse backgrounds
  • Compensating fairly for all contributions, including those from community members
  • Addressing biases and harmful practices when they arise
  • Continuously educating ourselves on equity and justice

We Stand Against

We explicitly reject and stand against:

  • Racism, antisemitism, and xenophobia in all forms
  • Transphobia, homophobia, and gender-based discrimination
  • Ableism and neurotypical supremacy
  • Economic exploitation and classism
  • Religious discrimination and intolerance
  • Age-based discrimination and stereotyping
  • Body shaming and fatphobia
  • White supremacy and colonialism

Accountability and Feedback

We welcome your feedback on how we can better live our values. If you experience or witness behavior that doesn't align with these commitments, please let us know:

We commit to responding to all concerns within 48 hours and taking appropriate action to address the issues raised.